Clearing People's Doubts on ClaimScape Claims Processing Software

Claims processing systems took over the TPA industry and are currently the best way to process claims. Their simplification is the main feature that makes claims processing so fast and accurate. To help people process faster claims, DataGenix ClaimScape is also a very renowned software that provides several features ranging from preparing custom reports to eligibility check and broker management. In this article, we resolve the top FAQs that people are interested to know about the ClaimScape claims processing software.

Q1. Can I use ClaimScape on smartphones?

You can access the ClaimScape online dashboard on both iOS and Android smartphone devices.

Q2. How does ClaimScape help improve customer experience?

Using the software, you can send and schedule customer reminders. You can schedule emails and send timely reports. Uploading information and medical reports via the online dashboard is also very easy for any individual.

Q3. Is ClaimScape safe?

All the data stored on ClaimScape is uploaded on a fast and secure server that cannot be accessed by any unauthorized person. Also, TPAs can share information from the software directly, eliminating the need for any third-party application.

Q4. Can I upload Microsoft Word Document on ClaimScape claims processing software?

Yes, users can upload word documents and excel sheets on ClaimScape. They can also export files in these formats.

Q5. Can I do billing on ClaimScape?

Although ClaimScape is not a billing software, it does support premium invoicing features and can manage rates by group and plan benefits and more.

Q6. What are the provided customization features?

You can prepare custom reports and ID cards for the applicants on ClaimScape. If you want to add more features to the functionality of ClaimScape, you can also add Third-Party interfaces like Zelis, Context 4 Healthcare, and Red Card.

Q7. What is Group Management on ClaimScape?

On DataGenix claims processing systems, you can track group correspondence, send group mailing, reminders, notes, and do phone call inquiries.

Q8. What are Payment Options that ClaimScape supports?

ClaimScape supports all the modes of payments like printed check and electronic fulfillment as provided by the renowned medical industry payment management tool Red Card.

Q9. Can I Prepare EOB on ClaimScape?

You can prepare and send detailed EOBs on the software itself. ClaimScape claims processing software also supports various types of EOB formats.

Q10. Where can I get the software?

You can buy the software directly or try a demo by getting your quote at DataGenix Corporation.

These were some most common doubts that people ask us. To ask any questions not mentioned above, feel free to get in touch with us anytime.